Our Departments

Sales and Support:
Telephone: 01942 216033

Terms and conditions
 
Delivery Charges


Orders over £100 will be delivered carriage free to mainland UK other than highlands and islands, orders under £100 will be subject to a carriage charge of £7.50 including vat.  For all other destinations please contact sales@pembertonlighting.co.uk
 
Goods out of stock should be dispatched within 4 - 8 weeks.  If there is any further delay, customer services will contact you and you will be given the option to cancel without penalty

 

Please see our Delivery Zones page for more details on which areas and Post Codes are covered by which Zones.
 
Returns Policy


All products carry a 7 day no quibble money back guarantee.  The fitting must not have been installed or modified in any way and must be returned in its original packaging complete with all their associated components.  Any damages or shortages should be reported within 48 hours.
 
Damaged Goods


Damaged goods will be collected by our courier at our expense.  Any items to be returned due to unsuitability must be returned at the expense of the customer by registered means.  Any goods collected by our carrier due to unsuitability will have a collection charge of £14.99
 
Faulty Goods
 
Any faulty goods must be notified within 7 days of receipt.  Pemberton Lighting will not be liable for any costs incurred due to faulty goods or shortages such as electricians fees
 
Products


All products conform to European and British standards.  All dimensions, wattages and colour finishes are given as a guide to assist the customer and therefore does not constitute a legally binding contract.